Citadel Servers Review

Great staff and servies!

Great staff who were a massive help setting up both of my ARK servers! 10/10 Would keep using them!

I would like to extend my thanks to…

I would like to extend my thanks to Louis and Julian for their quick, honest and informative responses. It was certainly a contributing factor that helped in my decision to subscribe to their services. I don't often reach out to companies because I detest the hard sales tactics but I found their conduct quite the opposite. With their help, I was able to set up an Ark server and I tested it out that evening with a few friends. Thanks again to you both and the team. I will certainly be reccommending Citadel servers in the future.

Quick Resolution to issues

They have been helpful and responds quickly to my issues. Their servers was great and I just needed help on setting up my mods.

Service=Good

Service=Good Support=ExceptionalThe service has been pretty decent. I don't really have any complaints there. But the Support is Phenomenal. I'm not that savvy when it comes to this stuff and when i have a question the live support is there immediately and usually has the solution i need. My tickets get answered very quickly and every one of them has been resolved. Citadel has all my servers from here on.

Is it worth paying for a server?

I am terribly inexperienced with running dedicated servers with a host. I usually just do it on my own because I'm relatively savvy with troubleshooting issues, but I really wanted to have multiple servers for Ark: Survival Ascended. The support staff made it so ridiculously easy to set up. I literally submitted a ticket, and they took care of basically everything. I had an issue later with character transfers, and Cully in the little website chat bubble literally sat with me the whole way until it was solved. He even logged into the game servers with me to help me test if it was working properly. I haven't received service like that from any company, period. They have my business any time I need a dedicated game server from now on.

review for citadel servers

Had no prior knowledge on how setting up a server and was having problems with hytale client. the support staff started the server for me and were really nice. Replied immediately through live chat at 3:00am, they even had multiple people join my server to confirm it was working. really great experience I highly recommend citadel servers for whatever you may need!